Returns & Warranty – ASSOSSHOPUS.COM
At ASSOSSHOPUS.COM, we stand behind every piece of premium cycling apparel we deliver. Shop with confidence knowing that if your performance gear doesn’t meet your exacting standards, our clear and customer-first return and warranty policy has you covered—no hassle, no fine print.
Returns Policy
- 30-Day Return Window – Return any unworn item within 30 days of your delivery date.
- Condition – Items must be in original condition, with all tags attached, packaging intact, and never worn or washed.
- Process – Initiate your return by contacting our support team with your order number and reason for return.
- Refunds – Once your return is received and inspected, we’ll process your refund to your original payment method. Please note: shipping fees are non-refundable.
Warranty Coverage
Every high-performance cycling garment from ASSOSSHOPUS.COM is backed by a limited warranty, depending on the product category and construction.
Our warranty protects against:
- Defects in materials or craftsmanship
- Failure in stitching, print integrity, or fabric durability
This warranty does not cover:
- Normal wear and tear, including fading, minor pilling, or stretch over time
- Damage from misuse, accidents, or improper use during training or racing
- Issues arising from incorrect care, cleaning, or unauthorized modifications
How to Claim
To begin a warranty claim, send us your proof of purchase, clear photos of the defect, and a detailed description of the issue.
Depending on the case, we may offer:
- Replacement of the affected item
- Repair guidance or support for minor flaws
- Coordination with authorized service partners in your region
Need Assistance?
Our dedicated support team is available to help with returns, exchanges, or warranty claims. For immediate assistance with your order, visit our Contact Us page anytime. We’re here to ensure your experience with ASSOSSHOPUS.COM remains seamless and premium—just like the gear you wear.